Payment Methods

Secure and Convenient Checkout

At Cozyeay, we aim to provide a convenient online payment experience.

1. Accepted Payment Methods

We accept the payment methods displayed during checkout.

Available payment options may vary depending on your country or region, currency, and the payment services enabled on our website.

Please review the available payment options before completing your purchase.

2. Payment Currency

Product prices are displayed in the currency shown on our website.

The total amount payable, including applicable shipping charges and taxes, will be displayed before payment confirmation.

Your payment provider may apply currency conversion rates or additional fees when payment is made in a different currency.

3. Payment Processing

Payments are processed through payment service providers enabled on our online store.

Orders are subject to successful payment authorization.

Payment providers may maintain their own terms and privacy policies.

4. Payment Security

Our e-commerce platform and payment providers support online transaction processing.

Please do not send complete payment card numbers, security codes, or sensitive banking information through customer support emails.

No online payment system can guarantee absolute security.

5. Payment Problems

If your payment is declined or an error occurs during checkout, please verify your payment information or contact your payment provider.

For order-related payment assistance, email:

service@cozyeay.com

Please include your order number where available.

6. Refunds

Approved refunds are generally issued to the original payment method.

Refund eligibility and processing procedures are described in our Return & Exchange Policy.

7. Contact Information

Cozyeay

Email: service@cozyeay.com

Phone: +86 18226667196

Website: https://cozyeay.com/